Privacy policy
Last updated: September 2, 2026
Soleo respects your privacy and is committed to handling personal information responsibly.
When you visit our store, place an order, contact us, or otherwise interact with our website, we may collect information such as your name, email address, shipping and billing information, order details, device information, IP address, and information about how you interact with our store.
We use this information to process and fulfill orders, provide customer service, communicate about purchases, prevent fraud, improve our website and services, comply with legal requirements, and, where permitted, provide advertising or marketing.
Our store is hosted through Shopify. Shopify and other service providers, including payment processors, shipping providers, analytics providers, and advertising platforms, may process information as necessary to provide their services.
Payment information is processed through authorized payment providers. Soleo does not directly store complete payment card information.
Our website may use cookies and similar technologies to operate the store, remember preferences, understand website usage, measure advertising performance, and improve the customer experience. Your browser or device may allow you to limit or block certain cookies.
We may share personal information with service providers when reasonably necessary to operate our store, fulfill orders, process payments, prevent fraud, provide analytics, deliver advertising, or comply with legal obligations. We do not sell personal information for money.
Depending on where you live, you may have rights relating to your personal information, including the right to request access, correction, deletion, or information about how your data is used. To submit a privacy request, contact inknees123@gmail.com.
We retain information only for as long as reasonably necessary for business, tax, accounting, fraud-prevention, and legal purposes.
Our services are not intended for children under the age required to independently consent to online services in their jurisdiction.
We may update this Privacy Policy from time to time. The latest version posted on our website will apply.
For privacy questions or requests, contact inknees123@gmail.com.